Returns & Exchanges

At OG Kicks, we want to ensure you are completely satisfied with your purchase. If you are not happy with your order, you can return your items within 14 days of delivery for a refund or exchange, provided they are in original, unworn condition with all tags attached.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Sneakers

Place the items in their original shoebox and secure them inside a separate shipping box to ensure the product packaging remains undamaged during transit.

3

Ship the Parcel

Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.

4

Quality Inspection & Refund

Once our team verifies the authenticity and condition of the returned items, we will process your refund or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing